How can I find out when my current subscription expires?
Your expiration date can be found on your address label. It is located above your name, to the right of your account number.
I just ordered a magazine subscription. When will I receive my first copy?
Please allow 6 to 8 weeks for the first issue of your print subscription to arrive. If more than two months have passed since your order date, email our customer support team. Please include your name, address and account number, if known. The more complete information you provide, the better we can serve you.
I have not received my most recent issue. How can I get a replacement for the missing issue?
We can extend your subscription or you can request a replacement of the issue that you missed. Email us at firstname.lastname@example.org to report a missing issue.
How can I obtain a back issue of one of your magazines?
To purchase a back issue, visit our Past Issues page. If available, each back issue can be purchased in digital or print.
How can I cancel my subscription?
To cancel your subscription, visit your Paypal payment settings,select Space and Time Magazine and click Cancel Subscription. If you subscribed through one of our distributors, please contact their customer support for additional help. You can also email us with your request. Please send your complete name, address and account number, if known, to our customer supportteam.
I cancelled my subscription. Why did I receive another magazine?
Our mailings are prepared in advance so you may get 1 to 2 more issues before delivery of the magazine stops.
How do I submit a story?
See our Submissions page for information on how to submit your manuscript, as well as questions relating to cover art, rights, and turnaround time.
Can I send my submission via email?
We no longer accept email submissions. Space and Time now uses an online submission system that has been designed to streamline our process and improve communication with authors.
I submitted a story. Did you receive it?
We're sorry, but we receive too many submissions to track each one through our review process individually. Our editors work hard to respond to each submission within four weeks.
When can I expect to receive my first bill and when is payment due?
If you didn't pay for your subscription with a credit card, you can expect to receive an invoice about two weeks after placing your order.
Can I pay for a subscription online?
You sure can! Payments can be sent via Paypal on our Subscriptions page.
If I want to pay with a check, where do I send payment?
For fastest mail processing, use the pre-addressed return envelope that comes with your billing statement. If the return envelope has been misplaced, write your account number on your check and send to:
Space and Time Magazine
P.O. Box 214
Independence, MO 64051-1099
I just received my bill and there is no record of my last payment. Did you receive it?
Your last payment was most likely received after we printed your new invoice. You can confirm that we received your payment by emailing our customer support team.